Returns & Refunds

If there is a problem with your order, contact us as soon as possible with your order number and clear details of the issue.

Damaged, defective, or incorrect items

Please contact us promptly and include photos when relevant so we can review the issue and determine the appropriate resolution.

Change-of-mind returns

Return eligibility can depend on the item, its condition, and the fulfillment route. Items must be unused and returned in their original condition when a return is approved. Do not send a return without receiving return instructions first.

Refunds

Approved refunds are issued to the original payment method. Processing time after approval can vary by payment provider.

This page provides general guidance and does not limit any rights you may have under applicable consumer law.